1. What is crowdfunding?

Crowdfunding is a way for individuals and businesses to raise money for their projects or ventures by collecting small contributions from a large number of people, typically via an online platform.

2. How does crowdfunding work?

Crowdfunding works by creating a campaign on a platform like ours, setting a funding goal, and then inviting people to contribute money to support the project. If the funding goal is reached, the funds are typically released to the campaign creator.

3. What types of projects can I crowdfund on this platform?

Our platform supports a wide range of projects, including creative endeavors, startups, charitable causes, personal fundraisers, and more. Please review our guidelines to ensure your project is eligible.

4. Is my project guaranteed to get funded?

No, funding is not guaranteed. It depends on the quality of your campaign, your marketing efforts, and whether or not it resonates with potential contributors. Successful crowdfunding campaigns often require careful planning and promotion.

5. How do I create a crowdfunding campaign?

To create a campaign, sign up on our platform, fill out the required information, and follow the steps provided in our campaign creation process. You'll need to set a funding goal, create a compelling pitch, and offer rewards or incentives to contributors.

6. What fees are associated with using this platform?

We typically charge a platform fee, or proccesing fee which is a percentage of the funds raised. These fees are required to pay for wallet service provider, bank transfers, our server and running costs,etc. The processing fee is 10 percentage of fund raised. However on special request, we might not charge our plateform fee but payment gateway fee will charged as per payment gateway's standard.

7. What payment methods can contributors use to support a campaign?

Contributors can typically use credit/debit cards or other payment methods accepted by our payment processing partners. Currently our platform supports Esewa,Khalti, Bank Transfer and offline cash/cheque collection.

8. What happens if my campaign doesn't reach its funding goal?

If your campaign doesn't reach its goal, you can still receive funds collected.

9. How do I promote my crowdfunding campaign?

Promotion is crucial to the success of your campaign. You can use social media, email marketing, press releases, and other strategies to reach your target audience. We also provide tools and resources to help you market your campaign effectively.

10. Is crowdfunding regulated?
- Yes, crowdfunding is subject to regulations in many countries. We comply with these regulations to ensure a safe and secure crowdfunding environment. Be aware of the rules and regulations that apply to your campaign based on your location.

11. How do I contact customer support for assistance?
- If you have questions or encounter issues with your campaign or our platform, you can contact our customer support team through the contact information provided on our website. Quick Info: email:hello@donatepur.com, number:9702276627

12. What happens if a campaign turns out to be fraudulent or misleading?
- We take fraud seriously and have measures in place to address such situations. If you suspect a campaign is fraudulent or misleading, please report it to our team, and we will investigate.

13. Can I support multiple campaigns on the platform?
- Yes, you can support multiple campaigns on our platform. Each campaign you support will be processed individually.

14. Can I cancel my campaign before meeting deadline?
- Currently we do not support cancellation of campaign before deadline. You have to wait for the campaign to be end as per provided end date.

15. Can I withdraw fund raised before meeting deadline?
- Currently we do not support withdrawing fund raised  before deadline. You have to wait for the campaign to be end as per provided end date.